F.A.Q.

1. Questions

1. What is minimum system requirement ?
2. What should I do if XEditor fails to load the ICL file ?
3. How can I output the binary data of the file to a new file ?

2. Installation

1. What are the pre-required softwares?
2. Where to find the pre-required software?

3. License

1. How to receive a trial license ?
2. How to receive licenses after purchase products ?
3. How to add license to XEditor ?

1.1 What is minimum system requirement ?

The minimum system requirement is Pentuim 4 1.8 Ghz and 512M memory.

1.2 What should I do if XEditor fails to load the ICL file ?

Log the error message:

Open you XEditor -> Select Tools -> Preferences -> Editor -> Select log message option

Open the same file with problem and XEditor will log all the messages to the log folder. The binary data of the record with error will be saved to a new file naming [filename_offset.icl] in the log folder too. Please send us all files in the log folder.

1.3 How can I output the binary data of the file to a new file ?

Open you XEditor -> Select Export Data -> Select the source file, offset and length of the data -> Click Save As to save the specified data to the new file.

2.1 What is the pre-required software?

Java SE Runtime Environment (JRE) (Java SE Development Kit (JDK)) 1.5 or high level

2.2 Where to find the pre-required software?

Here is the link of the pre-required software:

Java SE Runtime Environment (JRE) (Java SE Development Kit (JDK)) 1.5 or high level

3.1 How to receive a trial license ?

1. Register through our website.
2. Add license code to XEditor.

3.2 How to receive licenses after purchase products ?

1. Contact support@digertech.com with your payment information
2. Send your computer id to support@digertech.com
3. Add license codes to XEditor.

3.3 How to add license to XEditor ?

Please follow the steps to register your product license:

1. Open your XEditor.
2. Select Help->License.
3. Enter your license code
4. If the license code is valid, the license panel will display the detail information of your license code.
5. Click Add button to add the license to your registered license list.
6. Click Save button to save the changes of our registered license list.